Al Bahr Leisure & Tourism - Your Gateway to Dubai Experiences

Al Bahr Leisure & Tourism ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site. It also outlines your rights regarding your personal information. We operate in the tourism and hospitality sector, providing services such as Beach Resort Management, Desert Safari Tours, Luxury Yacht Rentals, City Sightseeing Tours, Cultural Heritage Experiences, and Event Planning.

Information We Collect

We collect information from you when you:

Browse our site: We automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing activity. This information helps us analyze trends, administer our site, and improve your experience.
Contact us: When you contact us through our site or directly, we collect your name, contact information, and the content of your message.
Make a booking or inquiry: When you make a booking or inquiry through our site, we collect information necessary to process your request, such as your name, contact information, travel dates, and payment details.
Subscribe to our newsletter or marketing communications: If you subscribe to our newsletter, we collect your email address.

How We Use Your Information

We use your information for the following purposes:

To provide and improve our services: We use your information to operate our site, personalize your experience, and improve our services.
To process bookings and inquiries: We use your information to process your bookings, respond to your inquiries, and provide customer support.
To communicate with you: We may use your information to send you newsletters, marketing communications, or important updates about our services. You can opt out of receiving marketing communications at any time.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
For analytical purposes: We use aggregated and anonymized data for statistical and analytical purposes, to understand how users interact with our site and to improve our services.

Sharing Your Information

We may share your information with the following third parties:

Service providers: We may share your information with third-party service providers who assist us in operating our site, processing payments, providing customer support, or sending marketing communications. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business partners: To fulfil your requests or provide our services, we may need to share information with partners involved in providing the services (e.g., hotels, tour operators, activity providers).
Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request that we erase your personal information under certain circumstances.
Restriction of processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Objection: You have the right to object to the processing of your personal information under certain circumstances.
Withdrawal of consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address provided below.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the UAE. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable law.

Cookies and Other Technologies

Our site uses cookies and other similar technologies to collect information about your browsing activity. You can control the use of cookies through your browser settings.

Links to Other Sites

Our site may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this Privacy Policy. Your continued use of our site after any changes constitutes your acceptance of the new Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Al Bahr Leisure & Tourism
15 Sheikh Zayed Road,
Floor 27,
Dubai, Dubai,
12345,
UAE